25 Oct
|
Imarticus Learning
|
Pune
25 Oct
Imarticus Learning
Pune
Company Description Imarticus Learning is a leading education provider that offers high-quality, industry-specific programs through creative technology, specialized training, and mentorship from industry professionals. In over a decade, the organization has impacted more than one million learners, supported by experienced faculty, 20+ premier institute partners, and 3,500+ global hiring partners. Its blended teaching methodology includes immersive live lectures (online and offline), hybrid learning modules, peer discussions, industry seminars, capstone projects, guest lectures, and soft skills training. The company is widely recognized with multiple awards for its contributions to digital learning, finance education, analytics, and workforce skilling.
Role Description This is a full-time, on-site Program Counselor role based in the Pune Division. The role includes handling inbound and outbound calls, responding to inquiries via email and messaging platforms, conducting counseling sessions, and following up with leads to support enrollment. The Program Counselor will collaborate with academic, marketing,
and operations teams to ensure a smooth admission experience and accurate communication of program features, outcomes, and policies. They will also maintain detailed records in CRM systems, track conversions, and provide feedback from learners and prospects to improve offerings and processes.
Strong counseling, advising, or academic guidance skills, with the ability to understand learner needs and recommend appropriate programs.
Sales and relationship-building abilities, including lead nurturing, objection handling, and conversion-focused follow-ups.
Proficiency with basic computer applications and CRM or admission management tools, along with accurate data entry and documentation skills.
Bachelor's degree in any discipline; education, business, psychology, or related fields are advantageous.
Previous experience in education counseling, admissions, inside sales, or customer service is preferred, especially within edtech or higher education.
Comfort working on-site in the Pune Division and flexibility to work extended or weekend hours during peak admission periods, if required.
📌 General Counsel - Technology (Pune)
🏢 Imarticus Learning
📍 Pune