Company Description New Era Informatique Pvt. founded in 2001, is an end-to-end technology solutions and IT services provider focused on practical, world-class solutions that address diverse business needs. With a lean, agile workforce of 100+ team members and over two decades of industry experience, the company has built a strong reputation for quality and integrity. New Era leverages innovation, robust systems, and its Smart-Serve software tool to automate help desk operations and ensure service delivery against strict SLAs. The company supports organizations with managed IT services, as well as nationwide 24/7 remote and on-site IT support, helping improve IT operations on-premise. Its culture emphasizes responsiveness, customer delight, and smart use of technology to drive client success. Role Description This is a full-time, on-site Inside Sales Representative role based in Mumbai. The Inside Sales Representative will handle inbound and outbound calls, qualify leads, and convert prospects into opportunities by presenting appropriate IT services and solutions. Daily responsibilities include maintaining a sales pipeline, following up on leads, preparing proposals, and coordinating with the account management and technical teams to address client requirements. The role also involves nurturing existing accounts, ensuring customer satisfaction, and documenting all interactions and activities in the CRM system.



The ideal candidate will collaborate closely with sales leadership to meet targets, support marketing campaigns, and contribute to continuous improvement of sales processes.
Candidates should possess strong Inside Sales skills, including handling inbound/outbound calls and managing a structured sales pipeline.
Candidates should possess Lead Generation and Account Management skills to identify prospects, build relationships, and grow existing accounts.
Relevant experience in B2B IT services or technology solutions sales is highly beneficial.
Comfort using CRM tools and basic productivity software to track activities and report on performance.
Ability to work in office in Mumbai, collaborate with cross-functional teams, and meet defined sales targets.
Preferred qualification: diploma or degree in Business, Marketing, IT, or a related field, or equivalent practical
Good presentation and tele-calling skills.
Team player with positive attitude and willingness to grow in sales.

B.E / B.Tech
Graduate in IT-related field
Any technical or computer-related educational background preferred

Experience Required

- 1- 4 Years of Experience
- Experienced candidates only apply

Enthusiastic and eager to build a career in IT sales.
Capable of working in a fast-paced sales environment.

📌 Inside Sales Representative (Remote) (Mumbai)
🏢 New Era Informatique
📍 Mumbai