25 Oct
|
Zeon Electric Private
|
Kengeri
25 Oct
Zeon Electric Private
Kengeri
About Us
Zeon Charging is a leading EV charging infrastructure company operating across South India. We are looking for enthusiastic and customer-focused individuals to join our growing team as Customer Support Executives .
Job Role
As a Customer Support Executive, you will be responsible for handling customer queries and ensuring a smooth support experience for users of our EV charging network.
Key Responsibilities
- Assist customers with charging station usage, payments, and app-related issues
- Coordinate with internal teams to resolve customer complaints efficiently
- Maintain accurate records of customer interactions
- Provide feedback to improve customer experience and service quality
Shift Details
- Day Shift : Work from Office (Kengeri, Bengaluru)
- Night Shift : Work from Home
Eligibility Criteria
- Excellent communication skills
- Fluency in English (mandatory) :
- Proficiency in Kannada or Hindi (mandatory) :
- Freshers with strong communication skills are encouraged to apply
CTC
₹2,38,184 - ₹2,81,804 per annum (Depending on performance during the selection process)
Benefits :
- Flexible Schedule
- Health Insurance
- Internet Reimbursement
- Leave Encashment
- Provident Fund
Interview Process
Online Interview
If you are passionate about customer service and looking to grow in a rapid-growing EV industry, we encourage you to apply.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits :
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Application Question(s):
- 1. Are you fluent in English?
Yes / No
- 1. Are you willing to work on rotational shifts?
- Yes / No
- 1. This role requires working on all weekends (Saturday & Sunday) with one weekly off on a weekday (Mon-Fri) only.. Are you comfortable with that?
- Yes / No
- 1. We operate on all government/public holidays (with double pay). Are you willing to work on these days?
- Yes / No
- 1. Do you have access to a quiet workspace and reliable internet connection (for night shifts)?
- Yes / No
- 1. Are you located in Bengaluru OR willing to relocate?
- Yes / No
Language :
- Kannada or Hindi (required)
Work Location: In person
📌 Customer Support Executive - Kannada / Hindi (Kengeri)
🏢 Zeon Electric Private
📍 Kengeri