25 Oct
|
Redcliffe labs
|
Gurugram
25 Oct
Redcliffe labs
Gurugram
Position : Customer Support Intern Duration : 6 Months Stipend : ₹20,000 per month Location : Gurgaon (Onsite) Shift : Rotational Shifts Eligibility : 12th Pass / Higher Secondary Pass (Freshers are welcome to apply)
About the Role
Roles & Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Deliver excellent customer service and ensure customer satisfaction.
- Record customer interactions and update details in the system.
- Escalate unresolved issues to the appropriate team when required.
- Maintain a positive, empathetic, and professional attitude while interacting with customers.
- Meet quality standards and productivity targets.
- Follow company policies, processes, and compliance guidelines.
- Work effectively in rotational shifts and collaborate with team members.
Required Skills :
- Good verbal communication skills in English and Hindi.
- Basic computer knowledge and typing skills.
- Strong listening and problem-solving abilities.
- Customer-focused attitude with a willingness to learn.
- Ability to work in a fast-paced workplace.
- Flexible to work in rotational shifts.
What We Offer
- Monthly stipend of ₹20,000 .
- Hands-on experience in customer support operations.
- PPO offer depend upon the performance
- Completion Certificate
- Professional training and mentorship.
- Opportunity to develop communication and customer service skills.
- Potential full-time employment based on performance and business requirements.
Pay: ₹20,000.00 per month
Benefits :
- Food provided
Work Location: In person
📌 Customer Support Intern (Gurugram)
🏢 Redcliffe labs
📍 Gurugram