Key Responsibilities :

- Handle inbound calls professionally while maintaining exceptional customer service standards.
- Demonstrate excellent phone etiquette, active listening, and relationship-building abilities.
- Post and manage job advertisements across recruitment portals and job boards.
- Prepare and maintain daily MIS reports, recruitment trackers, and internal databases.
- Collaborate with internal stakeholders and recruitment teams to achieve hiring targets and timelines.

Required Skills & Competencies :

- Exceptional verbal communication skills in English with a neutral or clear accent.
- Excellent telephone communication and phone handling skills.
- Strong interpersonal, negotiation, influencing, and persuasion abilities.
- Outstanding active listening and conversation management skills.
- Strong customer handling and relationship management capabilities.
- Strong multitasking and organizational skills.
- Ability to work in a target-driven, fast-paced, and performance-oriented environment.
- Minimum 1+ year experience in International Voice Process / International BPO / KPO / Customer Support / Recruitment / RPO environment.
- Experience in U.S. recruitment, international hiring, telecalling, lead generation, or customer engagement will be an added advantage.
- Freshers with exceptional communication skills,



solid phone presence, and high confidence levels are welcome to apply.
- Immediate joiners will be preferred.

Why Join Us?

- Attractive salary package with performance-based incentives.
- Provident Fund (PF) and ESI benefits.
- Structured training and professional development opportunities.
- Long-term career growth and internal advancement opportunities.
- Opportunity to work with an established U.S.based organization.

Transport Facility : Drop facility available within company-defined boundaries.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits :

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current CTC?
- What is your expected CTC?
- Why do you consider yourself to be the right choice for the job role (as per the job description)?

Experience :

- International voice process: 1 year (required)

Language :

- English (required)

Location :

- Kolkata, West Bengal (required)

Shift availability:

- Night Shift (required)

Work Location: In person

📌 International Customer Service Executive (Bpo-voice Process) (Kolkata)
🏢 Ancile Services Private
📍 Kolkata