25 Oct
|
Venuz Artifacts
|
Navi Mumbai
25 Oct
Venuz Artifacts
Navi Mumbai
Job Description - Customer Support Executive (Day Shift)
We are hiring Customer Support Executives for a day shift support process at our Navi Mumbai office. The role involves handling customer queries over calls and providing timely and effective resolutions.
Key Responsibilities :
- Handle inbound/outbound customer calls professionally
- Resolve customer queries related to services and requests
- Maintain accurate call and customer records
- Follow process guidelines and quality standards
- Escalate issues when required
Eligibility Criteria :
- Minimum HSC / Graduate
- Valuable communication skills in English & Hindi :
- Basic computer knowledge
- Willingness to work from office (Navi Mumbai)
- Immediate joiners preferred
Job Details : , Permanent
- Shift: Day shift
- Work Mode: Onsite
- Location: Navi Mumbai
Salary & Benefits :
- Salary: ₹18,000 - ₹25,000 per month
- Provident Fund
- Paid sick leave & paid time off
Job Types : Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits :
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- This role requires handling customer calls (voice process). Are you comfortable with voice calling?
Education :
- Higher Secondary(12th Pass) (required)
Language :
- English V5 (required)
Work Location: In person
📌 Customer Support Executive - Day Shift Navi Mumbai
🏢 Venuz Artifacts
📍 Navi Mumbai