Key Responsibilities

- Act as the primary point of contact for clients for queries, support, and communication.
- Understand client requirements and provide appropriate support and solutions.
- Coordinate with internal teams to ensure timely response and service delivery.
- Handle client concerns and ensure effective resolution of issues.
- Maintain proper documentation and follow-ups with clients.
- Build and maintain long-term client relationships.

Required Skills :

- Excellent verbal and written communication skills.
- Strong client handling and relationship management skills.
- Good problem-solving and interpersonal skills.
- Ability to manage multiple client interactions efficiently.

Eligibility Criteria

- Minimum 2 years of experience in client handling / customer support / client communication roles.
- Experience in B2B client communication preferred.
- Immediate joiners preferred.
- Any graduate degree.

Job Types : Full-time, Permanent

Perks :

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Success Executive (Chennai)
🏢 Doozy Robotics
📍 Chennai