25 Oct
|
Jolly Group of Companies
|
Rajkot
25 Oct
Jolly Group of Companies
Rajkot
We’re Hiring :Customer Care Executive - Male/Female
Location: Jolly Agri Exim Pvt. Ltd.
6th Floor, City Square Building, Nr. Vikash Pharmacy, Amin Marg, Rajkot - 360001 (Gujarat - India)
Experience: 1-2 years
Language: English/Hindi
Key Responsibilities
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- interacting with customers to ensure they have a desirable and shareable experience
Required Skills & Qualifications
Bachelor’s degree in Commerce, Finance, Business, or related field
1-2 years of experience
Solid communication and interpersonal skills
Ability to multitask and manage deadlines effectively
What We Offer
clear verbal and written communication in English & Hindi, active listening, and the ability to adapt tone and language based on the customer's needs and emotional state.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits :
- Cell phone reimbursement
Work Location: Remote
📌 Customer Care Executive (Rajkot)
🏢 Jolly Group of Companies
📍 Rajkot