Job Title: Customer Support Executive (NBFC) Job Summary

Key Responsibilities

- Handle inbound and outbound customer calls
- Resolve customer queries related to loans, EMI, payments, and accounts
- Provide accurate information about financial products and services
- Follow up with customers for pending issues or documentation
- Maintain proper records of customer interactions
- Ensure high customer satisfaction and timely resolution
- Coordinate with internal teams for issue resolution

Required Skills :

- Good communication skills (Hindi & English)
- Strong problem-solving ability
- Patience and customer-handling skills
- Ability to work under pressure

Qualification

- Graduate / Undergraduate (Any stream)
- Freshers and experienced both can apply

Salary & Benefits

- Fixed salary + Performance incentives
- Career growth opportunities
- Training and development support

Working Days

- 6 Days Working

Job Types : Full-time, Fresher, Permanent

Pay: From ₹18,000.00 per month

Perks :

- Provident Fund

Work Location: In person

📌 Customer Support Associate (Delhi)
🏢 Agrim Fincap Private
📍 Delhi