Job Description (JD) - Telecalling Executive

Job Title : Telecalling Executive

Location : Ludhiana

Experience : 0-3 Years

Employment Type : Full-Time

Job Summary

Key Responsibilities

- Make outbound calls to prospective customers.
- Handle inbound customer inquiries and provide accurate information.
- Explain company products and services to customers.
- Generate and qualify leads for the sales team.
- Follow up with interested customers and maintain regular communication.
- Maintain records of calls, customer details, and feedback in CRM/Excel.
- Achieve daily, weekly, and monthly calling targets.
- Resolve customer queries and escalate issues when required.
- Schedule appointments or meetings for the sales team.

Required Skills :





- Good communication and interpersonal skills.
- Ability to convince and negotiate with customers.
- Positive attitude and target-oriented mindset.
- Hindi and English communication skills preferred.

Qualification

- Minimum 12th Pass / Graduate in any discipline.

Salary

- ₹15,000 - ₹25,000 per month (depending on experience) + Incentives.

Benefits

- Performance-based incentives.
- Growth opportunities opportunities.
- Training and skill development.
- Friendly work environment.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Support Executive (Cse) (Ludhiana)
🏢 Tajkan placements
📍 Ludhiana