Job Title: Customer Relationship Manager / Executive Company: NB Entrepreneurs Location: Nagpur Employment Type: Fulltime ROLE OVERVIEW We are looking for skilled and customer-focused Customer Relationship Managers/Executives to handle post-sales communication, order processing, client coordination, and internal support for the sales team. This is an office-based role ideal for individuals with experience in back office sales and customer service.

KEY RESPONSIBILITIES :

-  Experience in Lead Generation  Reach out to potential customers  Handling customers over calls  Experience in domestic sales  Serve as a key point of contact for clients for order updates, documentation, and issue resolution.  Manage the end-to-end order processing cycle - quotations, order entry, invoicing, and dispatchcoordination.  Support the field sales team with client updates, follow-ups, and reporting.  Maintain accurate customer records and sales data using CRM and Excel-based tools.  Coordinate with logistics, accounts,



and production teams to ensure smooth operations.  Prepare MIS reports, sales summaries, and client follow-up trackers for management.  Ensure a high standard of customer service, building strong and long-term client relationships.

**QUALIFICATIONS & SKILLS:

- **  Graduate in Commerce, Business Administration, or relevant field (MBA preferred).  Fresher/ experience in back office sales, customer relationship management, or sales coordination.  Robust communication skills in English and Hindi (Marathi is a plus).  Proficient in MS Office (Excel, Word, Outlook); ERP/CRM software knowledge preferred.  Must be Target oriented  Detail-oriented, organized, and able to multitask under deadlines.  Based in or willing to relocate to Nagpur.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Relationship Executive (Pratap Nagar)
🏢 iTalent Consultancyin Nagpur
📍 Pratap Nagar