Customer Care Executive | Noida | Hospitality Tech Support | Night Shift Only

Location : Noida, Sector 62 | Full-time, Monday to Saturday | 10:00 PM - 07:00 AM (Night Shift Only) | Office-based

About QuickTech Labs

QuickTech Labs is a fast-growing IT solutions company specializing in software development, cloud computing, and digital transformation. We work with global clients across industries, including hospitality technology, helping businesses streamline operations and grow through technology.

Role Overview

We are looking for a Customer Care Executive (Night Shift Only) who is confident in communication and enjoys helping clients solve problems.

This role is ideal for freshers and early-career professionals who want to build a strong foundation in customer support, SaaS platforms, and hospitality technology .

Friendly, patient, proactive, and comfortable interacting with clients in a support environment.

Key Responsibilities

- Assist clients with booking-related queries and platform usage
- Troubleshoot issues and provide clear, step-by-step solutions
- Log, track, and update issues in the support system
- Coordinate with technical and onboarding teams for issue resolution
- Ensure timely follow-ups and high customer satisfaction
- Maintain clear and professional communication with clients

What We’re Looking For

- Robust communication skills in English (spoken & written) :

- Good problem-solving and customer-handling skills

- Friendly, confident, and professional approach

- Ability to work in a fast-paced environment

- Must be comfortable working Night Shift Only (10:00 PM - 07:00 AM)

Important : Submission of a short introduction video is mandatory .



Applications without video will not be considered.

Why Join Us?

- Be part of a growing and supportive team.
- Work with international hospitality clients.
- Gain exposure to hospitality technology and SaaS platforms.
- Long-term career growth opportunities.

Video Instructions (mandatory)

- Record in a quiet, well-lit environment

- Ensure your face is clearly visible and your voice is clear

- Use a phone or laptop with a stable camera

- Speak naturally and confidently (no script needed)

- Duration :3-5 minutes :

- Record in one continuous take (no edits)

Questions to Answer (in order)

- Introduction - Name, education, and background
- Current Location
- Commute to Office (Noida - in-office role)
- Current Employment Status
- Previous Experience (if any)
- Comfortable with Night Shift (10:00 PM - 07:00 AM) - Yes/No
- Availability to Join

Before Submitting

- Ensure all questions are answered
- Video is complete and clear
- Audio and visibility are good

Share via WhatsApp/Telegram :80020 37247

Why Join Us?

- Be part of a growing and supportive team
- Work with international hospitality clients
- Gain exposure to hospitality technology and SaaS platforms
- Hands-on experience in customer support and client interaction
- Career growth opportunities based on performance

Eligibility

- Diploma / Bachelor’s degree (required)
- Must be able to commute or relocate to Noida Sector 62

How to Apply

- Your resume
- A short note on your interest in customer support
- Mandatory: Video submission (as per instructions above)

Diversity & Inclusion

Pay: ₹35,000.00 - ₹75,000.00 per month

Work Location: In person

📌 Customer Care Executive (Noida)
🏢 Quicktech Labs
📍 Noida