Customer Care Executive (Wagholi)

Customer Care Executive (Wagholi)

25 Oct
|
Softqube Technologies
|
Wagholi

25 Oct

Softqube Technologies

Wagholi

Issue Resolution : Troubleshoot and resolve customer complaints, escalating complex technical or billing issues to the appropriate internal teams when necessary.

- Information Provision : Provide accurate details regarding products, services, pricing, and company policies to guide customer decisions.
- Data Management : Log all interactions and update customer profiles in CRM software (e.g., Salesforce, Zendesk, or Freshdesk) to maintain accurate history.
- Sales Support : Identify opportunities for upselling or cross-selling products based on customer needs during interactions.
- Age criteria 18 to 29 years

Job Types : Full time, Permanent, Fresher

Pay: ₹18,782.63 - ₹38,315.11 per month

Work Location: In person

📌 Customer Care Executive (Wagholi)
🏢 Softqube Technologies
📍 Wagholi

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