Job description: (Evening Shift: 4pm to 1am)

- Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
- To present the wide range of products displayed in our company and interact with them.
- To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
- Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
- Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
- Robust Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion





Other Requirements :

- Strong & Fluent English communication Skills
- Vehicle is compulsory because of Early/Late shift timings
- Employee will get Weekly off (As Saturday & Sunday will remain as working day)

Job Types : Full-time, Permanent

Experience :

- Customer support: 1 year (required)

Language :

- English (required)

Pay: ₹18,000.00 - ₹25,000.00 per month

Application Question(s):

- Are you Comfortable with Evening Shift (4PM to 1AM)

Experience :

- Customer support: 1 year (required)

Location :

- Surat, Gujarat (Surat) (required)

Work Location: In person

📌 Customer Care Executive (Surat)
🏢 KS Trading
📍 Surat