Job Title : Customer Support Executive

Location : Office Experience : 1-2 Years

Job Summary : Key Responsibilities :

- Assist customers with queries, product information, and issue resolution.
- Process and track customer requests, complaints, and escalations.
- Maintain accurate records of customer interactions in CRM or software tools.
- Follow up on customer issues until successful resolution.
- Coordinate with internal departments for support and updates.
- Maintain professionalism and deliver excellent customer experience.
- Meet performance targets such as response time, resolution time, and satisfaction scores.

Required Skills :

- Valuable communication skills (verbal and written).
- Basic computer knowledge (MS Office, CRM preferred).
- Active listening and problem-solving ability.
- Ability to handle pressure and multitask.
- Positive attitude and customer-first approach.

Qualifications :

- Graduation Preferred.
- Experience in customer support (voice or non-voice) is an advantage.

Pay: ₹16,000.00 - ₹25,000.00 per month

Benefits :

- Cell phone reimbursement
- Internet reimbursement

Language :

- English (preferred)

Work Location: In person

📌 Customer Care Executive (Jaipur)
🏢 Stakehub Infotech
📍 Jaipur