25 Oct
|
iStudio Technologies
|
Chennai
25 Oct
iStudio Technologies
Chennai
We’re Hiring :Customer Support Executive - Product & Sales
Experience : 1-2 Years Employment Type : Full-Time
Role Overview
We are looking for a proactive customer support executive who can handle customer queries while also supporting product understanding and sales conversions. This role bridges customer support and sales , ensuring a smooth customer experience from inquiry to purchase.
Key Responsibilities
- Explain product features, perks, and pricing to potential customers
- Assist customers in making purchase decisions and support sales conversion
- Follow up with leads and maintain customer relationships
- Resolve customer issues and provide timely solutions
- Maintain records of interactions and update CRM systems
- Coordinate with sales and technical teams for smooth customer experience
Skills Required :
- Strong communication and interpersonal skills
- Basic understanding of product/service sales
- Ability to handle customer queries and objections effectively
- Problem-solving and multitasking ability
- Familiarity with CRM tools is a plus
- Customer-focused and target-oriented mindset
Pay: ₹15,000.00 per month
Work Location: In person
📌 Customer Support Executive (Cse) (Chennai)
🏢 iStudio Technologies
📍 Chennai