Customer Success Associate (Pune)

Customer Success Associate (Pune)

25 Oct
|
Aatmanirbhar Facility Management
|
Pune

25 Oct

Aatmanirbhar Facility Management

Pune

About the Role: We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams For Voice Process. Whether you're a fresher or an experienced professional, if you have excellent communication skills and a passion for customer service, we'd love to hear from you!

Position: Sales / Insurance Advisory / Customer Support Roles and responsibilities:

- working effectively in a quick-paced setting
- Using assigned software and toolsto manage customer interactions and data
- Adhering to company policies and procedures
- Maintaining a professional and courteous demeanor at all times
- Providing information about insurance products
- Answering customer questions about insurance policies




- Handling inbound and outbound calls (depending on LOB)
- Answering customer inquiries and resolving issues related to sales, insurance, or general product/service information
- Providing accurate and timely information to customers
- Troubleshooting problems and guiding customersthrough solutions
- Maintaining records of customer interactions -Escalating unresolved issues to the appropriate department

Location: Pune,

Maharashtra Qualifications: Graduate in any field

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Customer Success Associate (Pune)
🏢 Aatmanirbhar Facility Management
📍 Pune

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