Key Responsibilities

Customer Management

- Attend customer calls, WhatsApp messages, and walk-in inquiries.
- Explain services, pricing, and repair processes.
- Maintain positive customer relationships.

Service Coordination

- Register service requests and create job Sheets.
- Track repair status and update customers regularly.
- Coordinate pickup and delivery schedules.

Operations Management

- Maintain service records and customer databases.
- Monitor pending jobs and ensure timely completion.
- Handle billing and payment tracking.

Requirements :

- Any degree or diploma.
- Valuable communication skills in Tamil and English.
- Basic knowledge of MS Excel, Google Sheets and WhatsApp Business
- Customer-focused attitude.
- Experience in a service center, retail store, or customer support role is preferred.

₹15,000 - ₹25,000 per month (depending on experience)

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Flexible schedule

Work Location: Hybrid remote in Chennai, Tamil Nadu (Chennai, Chennai District)

📌 HR Manager (Chennai)
🏢 Tech Pro
📍 Chennai