- Staff Management : Supervise, train, mentor, and motivate sales staff to achieve sales goals and provide excellent customer service. Conduct performance reviews and provide feedback.
- Sales and Operations : Ensure daily sales targets are met and exceeded. Manage opening and closing procedures and other daily operations.
- Customer Service : Maintain high customer satisfaction by ensuring staff deliver exceptional service. Handle customer complaints, issues, and returns professionally.
- Visual Merchandising : Ensure the store has high standards for cleanliness, organization, and visual appeal, with well-maintained displays.
- Inventory Control : Monitor inventory levels, perform stock audits, manage stock replenishment,
and implement procedures to reduce shrinkage.
- Security : Implement and enforce security measures to safeguard valuable merchandise against theft.
- Administration : Assist with store administration, such as reporting on buying trends and customer needs.
- Promotions : Coordinate and implement promotional events and in-store displays.
- Immediate joiners are preferred but not mandatory