- Contact customers via phone to follow up on overdue invoices and outstanding payments.
- Ensure timely collection of receivables to maintain healthy cash flow.
- Investigate and resolve issues related to billing, payments, and account discrepancies.
- Collaborate with the accounting team to ensure accurate record-keeping.
- Update and maintain customer accounts with payment details and communication logs.
- Reconcile customer accounts to ensure accuracy.
- Prepare and submit regular reports on accounts receivable status, aging analysis, and collection activities.
- Provide insights to the accounting team for financial reporting and decision-making.
- Ensure compliance with company policies and accounting standards while handling customer accounts.
Requirements :
- 1-3 years in accounts receivable, collections, or a related accounting role.
- Language Skills : Fluency in Tamil, Malayalam, and English (mandatory).
- Excellent communication and negotiation skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work under pressure and meet deadlines.
Preferred Qualifications :
- Bachelor’s degree in Accounting, Finance, or a related field.
- Experience in customer service or call center environments.
What We Offer :
- Competitive salary and benefits.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.