25 Oct
|
SKYTECH AVIATION
|
Lucknow
25 Oct
SKYTECH AVIATION
Lucknow
Job Title : Customer Relationship Executive (CRE) Locations & Openings :
- Lucknow - 4 Positions
- Address:
- HIG 87, Ekta Vihar, Sector E, Aliganj, Lucknow, Uttar Pradesh 226024
Job Summary : Key Responsibilities :
- Build and maintain robust relationships with customers to ensure a positive experience.
- Address customer queries, concerns, and complaints in a timely and professional manner.
- Provide accurate information about products, services, and processes.
- Maintain and update customer records in the system.
- Follow up with customers to ensure issue resolution and satisfaction.
- Coordinate with internal teams to resolve customer issues efficiently.
- Meet individual and team performance targets.
Required Skills & Qualifications :
- Graduate in any discipline.
- Strong verbal and written communication skills.
- Customer-centric approach with problem-solving abilities.
- Basic knowledge of MS Office and CRM tools.
- Ability to multitask and work in a fast-paced environment.
- Prior experience in customer service or a similar role will be an added advantage.
Key Competencies :
- Excellent interpersonal skills
- Attention to detail
- Time management
- Adaptability and teamwork
Experience :
- 0-3 years of relevant experience (Freshers can also apply)
Pay: ₹9,138.61 - ₹25,646.48 per month
Benefits :
- Provident Fund
Work Location: In person
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