FINDEL FINANCIAL SERVICES PVT. LTD

Verified

Relationship Officer : ₹16900 - ₹18200 / Monthly**:

- Location
- Serampore, Kolkata, West Bengal
- Experience Required
- 0 - 1 Years
- Education Required
- Graduation
- Gender
- Both
- Work mode
- Full time
- Shift
- Day Shift
- Days of work
- 5 Days/week

Incentives

Other Requirements

- Aadhaar Card
- Bank Proof
- Education Proof
- PAN Card

Key Responsibilities

1. Customer Relationship Management

Build and maintain solid relationships with customers.

Provide support and guidance regarding products and services.

1. Customer Support

Handle customer queries, complaints, and requests.

Ensure quick resolution of customer issues.

1. Product Promotion

Inform customers about new products, offers, and services.

Encourage customers to use banking or financial products.

1. Sales & Target Achievement





Generate leads and support the sales team.

Achieve assigned sales or service targets.

1. Account Assistance

Help customers with account-related services such as updates, documentation, or service requests.

1. Documentation & Reporting

Maintain customer records and interaction history.

Prepare daily or weekly reports for management.

1. Follow-up

Follow up with customers for feedback, renewals, or pending services.

Required Skills : Good communication and interpersonal skills

Customer handling ability

Basic computer knowledge

Problem-solving skills

Sales and persuasion skills

Qualification

Minimum: Graduate in any stream

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