- Maintain and update customer records in the CRM system.
- Ensure customer information is accurate, complete, and up to date.
- Coordinate with the Sales, Marketing, and Customer Support teams to manage customer interactions.
- Track customer inquiries, complaints, and service requests until resolution.
- Generate daily, weekly, and monthly CRM reports.
- Monitor customer follow-ups and ensure timely communication.
- Assist in planning and executing customer engagement and retention activities.
- Analyze customer data to identify trends and provide actionable insights.
- Support lead management by assigning, tracking, and monitoring leads.
- Ensure compliance with company policies and data privacy standards.
Pay: ₹15,000.00 - ₹20,000.00 per month
Advantages :
- Paid time off
- Provident Fund
Work Location: In person
📌 CRM Executive (Chennai)
🏢 Studiotatva DezignsArchitect E Interior Design
📍 Chennai
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