25 Oct
|
care infotech
|
Vasai-Virar
25 Oct
care infotech
Vasai-Virar
A Mobile Technician is responsible for diagnosing, repairing, and maintaining mobile devices (smartphones, tablets, etc.) or mobile equipment (depending on industry context). The role ensures devices/equipment function optimally, supports customers with technical issues, and delivers reliable service either in-store or on-site.
Key Responsibilities
- Diagnosis & Repair :
- Inspect and troubleshoot mobile devices/equipment.
- Repair hardware issues (screens, batteries, charging ports, buttons).
- Resolve software problems (OS updates, malware removal, configuration).
- Maintenance & Installation :
- Perform preventive maintenance on mobile devices/equipment.
- Install and configure apps, updates, and accessories.
- Replace defective parts with genuine components.
- Customer Support :
- Explain technical issues and solutions clearly to customers.
- Provide cost estimates and repair timelines.
- Maintain high customer satisfaction through qualified service.
- Documentation & Reporting :
- Record repair activities, parts used, and service outcomes.
- Maintain inventory of tools and spare parts.
- Ensure compliance with company standards and safety protocols.
- Field Service (if applicable) :
- Travel to customer locations for on-site repairs.
- Operate service vehicles and manage mobile repair kits.
Job Type : Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Mobile Technician (Vasai-Virar)
🏢 care infotech
📍 Vasai-Virar