- Welcome customers and take orders confidently
- Explain menu items, offers, and customization options
- Handle billing, POS system, cash & digital payments
- Coordinate with kitchen/production team for timely service
- Maintain cleanliness and hygiene standards at front counter
- Manage customer feedback and resolve complaints politely
- Monitor daily sales and closing reports
- Support smooth cafeteria/front office operations
Required Skills & Qualifications
✔ Minimum 2 years experience in cafeteria, bakery, restaurant, or café front office ✔ Strong customer handling skills ✔ Knowledge of food items, billing flow & service etiquette ✔ Basic computer/POS knowledge ✔ Good communication (English + local language) ✔ Ability to work in shifts
Preferred
- Experience in premium bakery or quick-service restaurant (QSR)