ROLES AND RESPONSIBILITIES :

- Brand & Program Representation:_

- Serve as the primary on-ground ambassador for the Program and organization within the hotel ecosystem.

- Customer Acquisition & On-Site Enrollment:_

- Drive membership enrollments from walk-in guests and qualified customer segments through structured engagement and consultative selling techniques.

- Lead Generation & Data Sourcing:_

- Collect, validate, and manage potential member data from hotel touchpoints. Leverage this information to conduct targeted outreach and conversion initiatives.

- Member Engagement & Relationship Management:_

- Build meaningful, high-quality interactions with Members visiting the hotels, fostering loyalty, retention, and superior guest experience.

- Cross-Functional Coordination:_

- Collaborate with hotel teams to manage reservation-related requirements and service requests, ensuring timely and accurate customer communication.

- Digital Platform Proficiency:_

- Gain in-depth understanding of Program technology platforms (Apps, Web portals, CRM tools) and provide real-time support to hotel teams on system operations and escalations.

- Performance Monitoring & Reporting_:





- Track Program KPIs and deliver structured performance updates to hotel stakeholders to reinforce program value and business impact.

- Data Privacy & Compliance:_

- Maintain strict confidentiality and compliance with company information security standards at all times. CANDIDATE PROFILE

- Age: 21-35 years

- Education: Minimum graduate degree

- Experience: 1+ year of professional experience in customer-facing environments

- Preferred Background: Luxury retail, premium hospitality, aviation, banquets, or travel sales with direct customer engagement

SKILLS AND ATTRIBUTES :

- Excellent communication & presentation skills
- Robust interpersonal & influencing abilities
- Tech-savvy with the ability to learn and support digital platforms
- High service orientation & polished professional demeanor

WORK ENVIRONMENT :

- Flexible to work in roster-based schedules including weekends & holidays

Job Types : Full-time, Permanent, Fresher

Pay: From ₹30,000.00 per month

Benefits :

- Food provided
- Health insurance

Work Location: In person

📌 Sales Associate (Guindy)
🏢 TLC DigiTech
📍 Guindy