- Source and negotiate with carriers to move freight efficiently
- Coordinate and manage shipments from pickup to delivery
- Build and maintain relationships with shippers and carriers
- Track loads and ensure timely updates to clients
- Handle pricing, rate negotiation, and margin management
- Resolve issues related to delays, damages, or service failures
Requirements :
- Excellent communication and negotiation skills
- International calling experience (US/UK process preferred)
- Basic understanding of logistics, supply chain, or freight brokerage (preferred but not mandatory)
- Ability to work in night shifts (US time zone)
Preferred Skills
- Sales or customer support background
- Experience in BPO / KPO / Logistics industry
- Knowledge of freight rates and market trends
What We Offer
- Attractive salary + performance incentives+ Food
- Growth opportunities in the logistics industry
- Training and development programs