Job Overview

Key ResponsibilitiesLead Generation & Follow-Up

- Handle incoming customer inquiries from calls, websites, social media, and other sources.
- Contact prospective customers and explain project details.
- Generate and qualify leads for the sales team.

Customer Support

- Understand customer requirements, budget, and property preferences.
- Provide information about project features, pricing, location, and availability.
- Answer customer questions and resolve basic queries.
- Build positive relationships with potential buyers.

Site Visit Coordination

- Schedule site visits for interested customers.
- Coordinate with the sales team for customer meetings and site visits.
- Follow up with customers before and after visits.

Lead Management & Reporting

- Update customer information in CRM or company records.
- Maintain accurate records of calls, inquiries, and follow-ups.
- Prepare daily and weekly lead reports.




- Track customer interactions and lead status.

Requirements :

- Bachelor's degree in any discipline.
- 1-3 years of experience in Pre-Sales, Telecalling, Customer Service, Lead Generation, or Real Estate Sales.
- Good communication and interpersonal skills.
- Basic knowledge of MS Excel, MS Word, and CRM software.
- Ability to manage multiple customer inquiries and follow-ups.

Preferred Skills

- Experience in the real estate industry is preferred.
- Strong communication and convincing skills.
- Customer-focused approach and relationship-building ability.
- Ability to achieve lead generation and site visit targets.
- Positive follow-up and coordination skills.

Job Type

Full-time

Work Location

In-person

Pay: ₹24,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Pre-sales Consultant (Kolkata)
🏢 BALAJI FURNITECH
📍 Kolkata