Job Title: IT & Network Administrator

Location : Mumbai Department : IT / Operations

Reports to : Sr. Incharge - HR & Admin Employment Type : Full-time

About Us : At RAS, a leading skincare brand built on innovation and integrity, technology plays a critical role in keeping our teams connected, productive, and secure. We are seeking a skilled IT & Network Administrator to support our growing team and manage the backbone of our digital operations—ensuring smooth day-to-day office function and long-term infrastructure reliability.

Key Responsibilities : Daily Office IT Support :

- Act as the first point of contact for all IT-related queries and support issues
- Set up and maintain workstations, monitors, printers, and peripherals for employees
- Troubleshoot office equipment (printers, scanners, video conferencing tools)
- Support staff with basic technical training and how-to guidance
- Coordinate with vendors for hardware repair, IT consumables, and software renewals

Network Administration :

- Monitor and maintain network performance (Wi-Fi, LAN/WAN, internet uptime)
- Install, configure, and manage network hardware (switches, routers, firewalls)
- Ensure VPN and remote access tools are functioning smoothly for hybrid teams
- Maintain network security, firewall policies, and backup systems
- Address internet connectivity issues and liaise with ISPs when required

System & IT Infrastructure :

- Maintain user access control, security settings, and data backup schedules
- Ensure devices are updated with antivirus and security patches
- Manage in office or cloud servers, shared storage, and file access policies
- Keep IT documentation up to date (inventory, login credentials, manuals, etc.)




- Support the setup and smooth running of office software and collaboration tools (Teams, Zoom, Slack, etc.)

Staff Coordination & Communication :

- Collaborate with teams to understand tech needs and resolve internal issues quickly
- Train staff on new tools, cyber security best practices, and basic troubleshooting
- Act as liaison between departments and external IT vendors or service providers
- Maintain clear communication with non-technical users in a supportive, friendly manner

Administrative Tasks :

- Maintain and manage office documentation and records.
- Coordinate with HR for on-boarding, attendance, and employee support activities.
- Oversee facility-related tasks including housekeeping, supplies, and vendor management.
- Handle minor office repairs and liaise with contractors or service providers when needed.
- Support smooth functioning of daily office operations.

Qualifications :

- Bachelor’s degree in Information Technology, Computer Science, or related field
- 1-3 years of IT support and network management experience
- Familiarity with Windows/Mac OS, Microsoft 365 Admin, and cloud systems
- Working knowledge of networking, firewalls, and endpoint security tools

Key Soft Skills :

- Excellent communication and interpersonal skills
- Organized, reliable, and able to prioritize tasks independently
- Team-oriented with a strong sense of responsibility and ownership
- Ability to translate tech into simple terms for non-technical staff

Why Join Us?

- Be part of a purpose-driven, fast-growing skincare company
- Work in a modern office with a collaborative, wellness-focused culture
- Enjoy employee discounts, and career development support

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 IT & Network Administrator (Parel)
🏢 RAS BEAUTY
📍 Parel