We are looking for a responsible and customer-oriented Customer Relationship Executive to handle customer interactions, lead follow-ups, and documentation activities.
Key Responsibilities:
- Handle customer inquiries and provide appropriate information and support.
- Make calls to prospective customers and follow up on leads.
- Coordinate with customers to schedule appointments and follow up on pending requirements.
- Maintain and update customer details, lead records, and follow-up status.
- Collect, verify, and maintain customer documents accurately.
- Coordinate with the sales team to ensure smooth customer onboarding and service.
- Maintain proper documentation and prepare daily activity reports.
- Build positive customer relationships and ensure customer satisfaction.
Requirements:
- Valuable communication and telephone handling skills.
- Basic computer knowledge and proficiency in MS Office.
- Good organizational skills and attention to detail.
- Ability to manage customer calls, leads, and documentation efficiently.
- Freshers and experienced candidates can apply.
Interested candidates may apply with their updated resume.