Chief Technology Officer (Bengaluru)

Chief Technology Officer (Bengaluru)

25 Oct
|
National E-governance Services
|
Bengaluru

25 Oct

National E-governance Services

Bengaluru

Chief Technology Officer(CTO)

National E-Governance Services Ltd. (NeSL) is India's first Information Utility (IU) under the Insolvency and Bankruptcy Code, 2016. NeSLs primary role is to provide authenticated information about debt and defaults by securely managing financial data of borrowers and lenders. It plays a critical role in India's financial infrastructure by providing a digital, trusted, and efficient ecosystem for debt resolution and transparency.

- Your Responsibilities/Skills

Role Overview: The Chief Technology Officer (CTO) at NeSL will be responsible for leading the IT Operations, Platform Architecture, Data Governance, Application Development, and Emerging Technology adoption aligned to organizations Business requirements, technological vision and strategy. The CTO will architect, manage, and continuously evolve the resilient, secure, agile , cloud ready and scalable digital infrastructure complimenting NeSL's mandate of digital trust, compliance, and data integrity. CTO will be responsible for managing robust Business Continuity plan. CTO will also develop strategy and road map to adopt upcoming relevant technologies to support faster turnaround and better service to all Business stakeholders.

This is a mission-critical leadership role requiring strong expertise in fintech, cybersecurity, enterprise architecture, and regulatory technology (RegTech), with an understanding of legal and compliance frameworks.

The CTO will work closely with the CEO, CISO, Board, regulators, internal and external stakeholders to define and execute a forward-looking technology roadmap aligned with business objectives and evolving regulatory requirements.

Key Responsibilities: CTO

1. Technology Specialist

- Define and drive NeSLs overall technology vision and roadmap aligned with business goals, regulatory mandates, and national digital infrastructure initiatives.
- Advise the Board, CEO & ED on emerging technology trends and digital governance models, risk assessment, modernization programs and digital governance.
- Collaborate with government bodies (like IBBI, RBI, MeitY), financial institutions, and various stakeholders / supply chain entities, supporting the IT function and business requirements.
- Evaluate emerging technologies for relevance, regulatory alignment, and business impact.
- Establish clear success metrics for technology outcomes (resilience, scalability, security, speed-to-market, cost efficiency).

2. Platform Architecture & Infrastructure

- Lead the design and development of secure, scalable, and high-availability platforms (including debt information repository systems, Open APIs, integration with e-signing/e-stamping solutions). Will help NeSL adopt latest micro services architecture and such techniques with Ci/CD DevSecOps and create cloud ready applications.
- Oversee IT Operations of internal & external systems, data centres, disaster recovery, and overall IT functions. Set up robust monitoring system for both application and infrastructure to ensure high uptime , as well as help quickly identify RCA in case of service disruption to enable rapid recovery and restoration Recommend to CEO and Board about the Technology refresh, revamping of systems and high-level architecture / design changes, major architecture decisions, modernization initiatives and cloud strategy.
- Ensure compliance with ISO 27001, CERT-In guidelines, Information Technology Act, DPDPA & Rules and other cybersecurity standards / best practices.
- Architect, build, and operate secure, scalable, and high-availability platforms, including the IU repository, APIs, integrations with esigning, estamping,



payment gateways, and government digital platforms.
- Ensure system resilience with clearly defined RTO/RPO, failover testing, capacity planning, and performance engineering.
- Ensure compliance with ISO 27001, CERTIn guidelines, IT Act, Digital Personal Data Protection Act (DPDPA), and related rules.
- Create sandbox, certification etc eco system to enable banks and other business partners of NeSL to develop and test systems at their end for hands free server to server integration

3. Cybersecurity & Data Privacy

- Cooperate and coordinate with CISO / InfoSec Department to establish best-in-class security frameworks, encryption protocols, and IT risk management processes.
- Ensure secure handling of sensitive information (financial and personal) from various stakeholders / consumers such as banks, NBFCs, corporates, and individuals.
- Periodic assessment of security posture of application systems and digital infrastructure and timely closure of any findings / observations.

4. Application Development & Digital Services

- Lead the development of core platforms like the IU portal, e-BG services, digital lending interfaces, creditor-debtor dashboards, and integration with public digital infrastructure (e.g., Aadhaar, Digilocker, Payment Gateway, DEPA (Data Empowerment and Protection Architecture).
- Spearhead adoption of cutting-edge technologies such as blockchain, AI/ML for fraud detection, analytics and improving business potential, faster response to stakeholders and optimised dependency for routine process work.
- Institutionalize agile delivery models, automation testing, DevSecOps , CI/CD pipeline and strong product / technology management practices.

5. Stakeholder Management

- Build and manage relationships with technology vendors, service providers, regulators, fintech startups, financial institutions, and system integrators.
- Represent NeSL in national forums on e-governance, insolvency tech, and financial inclusion.
- Build strong relationships with banks, NBFCs, insolvency professionals, fintech partners, system integrators, and technology vendors.
- Work closely with all stakeholders to translate organizational priorities into effective people policies and practices, ensuring consistent execution across the enterprise.

.6. Governance & Team Leadership

- Develop a strong technology governance framework including change management, audit trails, compliance reporting, and SLAs.
- Lead, mentor & drive tech team including Development, DevOps / DevSecOps, infrastructure, support, Application and integration testing (manual and automated) and Application / Digital Service management & Program management functions in achieving business objectives.
- Managed and monitored the Managed Service Partner (MSP) to ensure effective delivery of IT services, adherence to agreed SLAs/KPIs, service quality and operational continuity.
- Establish and maintain a structured repository of all IT release documents, deployment records, change documentation, and related technical artifacts. Ensure that release documentation is complete, accurate, version-controlled, and readily accessible,



with timely sharing of key release documents and status updates with the MD and CEO for management visibility and governance.
- Our Requirement:
- Minimum Bachelors degree in Computer Science, Information technology, or MCA preferred.
- Demonstrated expertise in Secure software development lifecycle (Secure SDLC), enterprise architecture, and modern technology platforms, with the ability to define and drive scalable, secure, and future-ready technology solutions.
- Proven experience in leading and implementing enterprise-wide technology transformations through structured change management processes, ensuring stakeholder alignment, business continuity, and successful adoption of new technologies.
- 20+ years of experience in technology & 7+ years in leadership roles, preferably in financial services, e-governance, or fintech domains.
- Demonstrated experience in managing enterprise-grade applications with high availability, security and compliance requirements.
- Deep understanding of Indian regulatory / legal frameworks (IBC, RBI, SEBI, IBBI, IT Act, DPDPA).
- Experience with public digital platforms (e.g., India Stack, API banking, OCEN, DEPA) is highly desirable.
- Proven ability to scale technology for nationwide adoption and stakeholder integration.
- Desirable Skills:
- Knowledge of Information Utilities and the IBC ecosystem.
- Understanding of legal-tech, Regulatory Tech and fin-tech platforms.
- Familiarity with AI/ML, blockchain, digital identity, and consent-based architectures.
- Familiarity with usage of recent age tools for automation and productivity
- Strong interpersonal, communication, and stakeholder management skills and influencing skills.
- Key Attributes:
- Uptime,performance and security of IU and related platforms.
- Compliance and audit scores (Cyber, InfoSec, Regulatory).
- Time to deploy new services and features.
- Number of integrated stakeholders (banks, NBFCs, IPs, etc.).
- Innovation in service delivery and system modernization.
- High level of integrity and confidentiality.
- Self-motivated, proactive, and able to work independently.
- Ability to collaborate with various teams across the organization.
- Location
- Bangalore
- Position
- Chief Technology Officer

What we offer

An exciting work experience in a class apart company and industry leader whose mission is to provide a fully digital and superior experience in documentation, authentication, storage and access of financial and operational debt obligations in the country, held as evidence, through its entire journey starting from contract execution and to be the most complete and current information repository in the country for loans and debt obligations.

More About us

NeSL is Indias first Information Utility and is registered with the Insolvency and Bankruptcy Board of India (IBBI) under the aegis of the Insolvency and Bankruptcy Code, 2016 (IBC). The company has been set up by leading banks and public institutions. The primary role of NeSL is to serve as a repository of legal evidence holding the information pertaining to any debt/claim, as submitted by the financial or operational creditor and verified and authenticated by the parties to the debt.

We Value Diversity

At NeSL, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. We welcome applications for employment from all qualified candidates, regardless of race, colour, gender, ethnic origin, age, disability, religion, gender identity or any other status projected by applicable law. We comply with all applicable laws in every jurisdiction in where we operate.

Email your resume to [email protected] with Subject line “CTO”

📌 Chief Technology Officer (Bengaluru)
🏢 National E-governance Services
📍 Bengaluru

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