25 Oct
|
BMW Eminent Cars Surat
|
Surat
25 Oct
BMW Eminent Cars Surat
Surat
Roles and Responsibilities
- Provide after-sales support to customers, including troubleshooting, repair, and replacement services for products.
- Manage customer relationships through effective communication, ensuring timely resolution of queries and issues.
- Coordinate with internal teams (e.g., technical services) to resolve complex customer complaints or issues.
- Maintain accurate records of customer interactions, transactions, and feedback using CRM software.
- Identify opportunities to upsell/cross-sell relevant products or services based on customer needs.
📌 Customer Relationship Manager-aftersales (Surat)
🏢 BMW Eminent Cars Surat
📍 Surat