We are hiring Escalation Specialists Voice Process to handle customer queries, complaints, and escalations.
Roles & Responsibilities:
- Handle customer calls and resolve queries.
- Manage escalated complaints professionally.
- Provide accurate solutions and ensure customer satisfaction.
- Coordinate with internal teams for issue resolution.
- Maintain customer details and call records in CRM.
- Meet quality and productivity targets.
Requirements:
- Graduate.
- Freshers & experienced candidates can apply.
- Age: 18 to 30 years.
- Good English communication.
- Positive listening and problem-solving skills.
- Immediate joiners preferred.
- Work from office.
For More Details / Apply, Contact:
Soundarya
Talent Acquisition Consultant
(phone hidden)