25 Oct
|
Imarque Solutions
|
Pune
25 Oct
Imarque Solutions
Pune
Roles and Responsibilities
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Collaborate with other departments to resolve complex customer complaints and improve overall business outcomes.
- Develop and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction.
- Oversee a team of agents, providing guidance on customer service standards and resolving issues promptly.
- Manage daily operations of the call center, ensuring effective use of resources and meeting performance targets.
📌 Assistant Manager (Pune)
🏢 Imarque Solutions
📍 Pune