The Food & Beverage Supervisor is responsible for supervising daily food and beverage operations, ensuring excellent guest service, maintaining service standards, and supporting the F&B; team to achieve operational and financial targets. The role involves staff supervision, guest satisfaction, inventory control, hygiene compliance, and coordination with other departments.

Key Responsibilities

1. Operations Management

- Supervise daily restaurant, bar, banquet, or other assigned F&B; operations.
- Ensure smooth and efficient service during breakfast, lunch, dinner, and special events.
- Monitor table setup, mise-en-place, food presentation, and service procedures.
- Ensure compliance with company policies and standard operating procedures (SOPs).

2. Guest Service & Satisfaction

- Deliver high standards of guest service and hospitality.
- Handle guest complaints professionally and ensure timely resolution.
- Gather guest feedback and implement improvements.
- Maintain a welcoming and professional dining environment.

3. Team Supervision & Training

- Supervise, guide, and motivate service staff.
- Allocate duties and monitor employee performance.
- Prepare or assist with staff duty rosters and attendance records.
- Train team members on service standards, menu knowledge, and upselling techniques.
- Support the F&B; Manager in performance evaluations and team development.

4. Inventory & Cost Control

- Monitor food, beverage, and operating supplies inventory.
- Assist with stocktaking, requisitions,



and receiving procedures.
- Minimize wastage, breakage, pilferage, and unnecessary operational expenses.
- Ensure proper storage, handling, and rotation of stock.
- Support the department in achieving revenue and cost-control targets.

5. Hygiene, Safety & Compliance

- Maintain cleanliness and hygiene in dining areas, service stations, and storage spaces.
- Ensure compliance with food safety, sanitation, and workplace safety standards.
- Follow applicable FSSAI requirements and internal hygiene procedures, where relevant.
- Report equipment faults, maintenance issues, and safety hazards promptly.

7. Coordination & Reporting

- Coordinate with the kitchen, stewarding, housekeeping, stores, and front office teams as required.
- Conduct pre-shift briefings and communicate daily specials or operational updates.
- Prepare shift handover notes and report incidents to the F&B; Manager.
- Assist in implementing promotions, banquets, events, and special guest arrangements.

Qualifications & Experience

- Diploma or degree in Hotel Management, Hospitality, or a related field preferred.
- Typically 24 years of experience in food and beverage service, with supervisory experience preferred.
- Robust knowledge of restaurant operations, service standards, and guest relations.
- Familiarity with POS systems, inventory procedures, and billing operations.
- Knowledge of food safety, hygiene, and sanitation standards

📌 Hiring Food & Beverages - Supervisor @ DLF Porur (Chennai)
🏢 ISS India
📍 Chennai