Business details : HPS - Lifecycle Solutions Services
Position : Engineer - Services
Qualifications : B. E- Instrumentation/ Electronics
Base Location : Mumbai
Job Profile - Field Service Engr II

Engineer should have minimum 5-8 years of experience working on DCS/PLC/Scada system.

Engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems

Preventive Maintenance -Backup, Modification, Report Submission, Supervision of system Cleaning of existing running system.

Corrective Maintenance - Restoring the system from any faults in the system

Shutdown Maintenance

Possess fluent oral written communications skills

PC troubleshooting and Networking

Documentation - 40 % documentation is involved

Knowledge of DCS and PLC with a hands-on experience.

Matured skills in independent troubleshooting / problem resolution on these platforms.

Understand customer needs extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices.

Build, Develop Sustain Customer relationships with effective Customer management.

Should be able to plan site visits as per agreed SLAs with customer.

Required travel 70% to 80% of the time anywhere in Maharashtra

Be available 24x7 for support during exigencies.

Candidate will have to keep himself technically updated by completing the assigned trainings.

The candidate will need to Build,



Develop Sustain Customer relationships with effective Customer management.

The job will involve Executing Service projects and migrations and will demand long stay at customer sites.

Execute Service projects and migrations

Identify prospects, conduct pre-sales site assessment, and develop them into firm leads.

Constantly probe opportunities for migrations, add-ons work seamlessly with customers to reduce their pain areas by pitching-in the right solution

ISO, HSE, commercial guidelines and all Honeywell Process compliance is must.

Be a single point contact for all customer needs for designated customers.

Added advantage if knowledge of Honeywell System

Must be willing to serve and be deputed as Site Support Specialist (Resident support Engineer) 24x7, 365 days.

Ready to work on ONGC Platforms (Offshore) for upto 45 Days per visit on rotation basis

Ready to work on other western region sites (Maharashtra, MP etc) as a Service Engineer when not as Site Support Specialist (Resident Support Engineer).

Office Process should be followed timely and accurately.

Politeness and positive communication skills are required during interactions.

Leave process and frequency should be followed as per the standard regional process.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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