Role & responsibilities:

- Design, develop, and configure ServiceNow applications and workflows across ITSM (Incident, Problem, Change, Request), Service Catalog, and CMDB, using server-side and client-side scripting (Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions).
- Build automation using Flow Designer and Integration Hub, and develop custom scoped applications that follow ServiceNow best practices.
- Build and maintain integrations using REST and SOAP, Scripted REST APIs, Import Sets, Transform Maps, and MID Server.
- Create and maintain reports, dashboards, and notifications that give business and operations teams the information they need.
- Manage roles, ACLs, and data security, and promote changes across instances using update sets or source control.
- Troubleshoot and resolve platform defects and production incidents, including root-cause analysis and preventive fixes.

- Bachelor's degree in Computer Science, Engineering,



or a related field.
- 46 years of hands-on ServiceNow development experience.
- Strong ServiceNow scripting skills: JavaScript (GlideRecord, Script Includes, Business Rules, Client Scripts, UI Policies, UI Actions).
- Hands-on experience with Flow Designer and Service Catalog configuration.
- Working knowledge of ServiceNow ITSM modules and the CMDB.
- Experience building integrations with REST/SOAP, Scripted REST APIs, Import Sets, and Transform Maps.
- Good understanding of ServiceNow security (roles, ACLs), update sets, and instance promotion practices.
- Experience with Agile/Scrum delivery and tools such as Jira and Git.
- Positive verbal and written English communication skills for working effectively with onshore and offshore team members.

📌 Servicenow Developer (Hyderabad)
🏢 Simplify Healthcare
📍 Hyderabad