Role & responsibilities

- Responsible for developing strong and lasting relationships with customers and on-time delivery of parts in coordination with operations, planning team and other internal stakeholders.
- Single point of contact for all customers for all communications on delivery and services.
- Responsible to ensure conducting Contract review for all PO received from customers with the cross functional team and track the actions for closure.
- On-time escalations to prevent risk of delivery failure to operations and planning team.
- Communicate to customer the status of parts and issues if any in prior.
- Submit Sales report to management for monthly reviews and yearly reviews.
- Review with NPD team for progress and on-time submission of FAI's of new product development.
- Ensure Weekly / monthly reviews are conducted with cross functional team and discuss on status and issues and track actions for closure.




- Responsible to ensure smooth flow of requirements and updates from customers to operations and planning team.
- The position requires frequent interactions/engagement with other departments and the candidate is expected to develop strong relationships with all internal stakeholders.
- Candidate should also pitch in to interact with suppliers to resolve issues when required and build robust relationship.
- Responsible to track and follow up with customers for on-time payment.

Preferred candidate profile

- 3-7 years total experience with some sheet metal fabrication experience.
- Program Management Experience is desired, PMP preferred.
- Strong people management & team player skills.
- Good ability to form and nurture relationships with stakeholders.
- Excellent Written and Oral English Communication skills.
- Strong MS Office Skills.
- Knowledge of SAP.
- Preferred to have Aerospace customer handling experience.

📌 Senior Engineer - Program Management (Chennai)
🏢 Avalon Technologies
📍 Chennai