Role & responsibilities

1. Customer Support & Issue Resolution

- • Provide L2/L3 technical support for Kafka-based systems.
- • Troubleshoot cluster, broker, producer, and consumer issues.
- • Diagnose and resolve performance bottlenecks, latency issues, and data inconsistencies.
- • Handle incidents and ensure SLA adherence.

2. Kafka & Confluent Platform Expertise

- • Support and maintain:
- • Apache Kafka clusters
- • Confluent Platform components (Schema Registry, Kafka Connect, ksqlDB, Control Center)
- • Assist customers with:
- • Topic configurations
- • Partitioning strategies
- • Replication and fault tolerance

3.Debugging & Root Cause Analysis

- • Conduct deep-dive investigations into system failures.
- • Use logs, metrics, and traces to identify root causes.
- • Provide postmortem reports and preventive recommendations.

4. Automation & Process Improvement

- • Automate operational tasks using Python, Shell scripts, Ansible, Terraform.
- • Develop runbooks, SOPs, and knowledge articles.




- • Continuously improve support processes and efficiency.

Required Skills:

- • 3-5 years of experience working with Apache Kafka and Confluent Kafka.
- • Solid knowledge of Kafka internals (brokers, zookeepers, partitions, replication, offsets).
- • Experience with Kafka Connect, Schema Registry, REST Proxy, and Kafka security.
- • Hands-on experience with AWS (EC2, IAM, CloudWatch, S3, Lambda, VPC, Load balancers).
- • Proficiency in scripting and automation using Terraform, Ansible, or similar tools.
- • Familiarity with DevOps practices and tools (CI/CD pipelines, monitoring tools like Prometheus/Grafana, Splunk, Datadog etc).
- • Experience with containerization (Docker, Kubernetes) is a plus.

Nice to Have:

- • Confluent Certified Developer or Administrator.
- • AWS Certified
- • CICD (AWS Code Pipeline, Harness)
- • Containers ( Docker, Kubernetes)

Preferred candidate profile

Perks and benefits

📌 Kafka Engineer (Hyderabad)
🏢 CHK Blujay Technologies
📍 Hyderabad