Customer Service – Inbound & Email (Mumbai)

Customer Service – Inbound & Email (Mumbai)

25 Oct
|
Teleperformance
|
Mumbai

25 Oct

Teleperformance

Mumbai

1. Banking Process – Inbound & Outbound: HSC / graduates / undergraduates, freshers to candidates with 1 year of experience depending on process | Inbound, outbound, loan sales, cards and international BPO | Salary: ₹18,000–₹40,000 CTC | Shifts: 6 AM–9 PM / 9 AM–9 PM / 9:30 AM–6:30 PM, depending on process | Sunday fixed off or rotational week-offs | Excellent communication skills; international BPO / outbound experience required for specific roles | Regional languages preferred for selected inbound roles | Total requirement: 280.

2. Customer Service – Inbound & Email: HSC freshers / HSC candidates with experience / graduate freshers and graduates with 6 months’ to 1 year of experience | Inbound voice and email support | Salary: ₹18,123–₹35,000 CTC | Day / rotational shifts, including 24/7 shifts for males on selected processes | 1 rotational week off or Sunday fixed off | Excellent communication skills | Location: Malad Aspee.

3. Real Estate – Sales & Customer Support: Graduates / undergraduates, freshers or candidates with 6 months’ calling experience; real estate experience required for lead-generation roles | Inbound, email, outbound lead generation and appointment fixing | Salary:



₹22,000–₹32,000 CTC, depending on qualification and experience | Shifts between 8 AM and 8 PM / day shifts | 1 rotational week off | Excellent communication skills | Total requirement: 120.

4. Regional Language Hiring: HSC / graduates, freshers or experienced candidates, depending on process | Inbound customer service and banking support | Languages: Malayalam, Tamil, Telugu, Kannada, Bengali and Odia | Salary varies by process; Malayalam speakers may be offered up to ₹18,000 in-hand | Rotational day shifts or fixed Sunday off, depending on process | Priority for Malayalam-speaking candidates.

5. Experienced Customer Service & Premium Processes: Graduates / undergraduates with 6 months to 1 year of BPO, calling or international BPO experience, depending on process | Banking, cards, loan sales, email support and premium customer service | Salary: ₹24,270–₹40,000 CTC | Day / rotational shifts, with fixed Sunday off or rotational week-offs | Solid English communication required; V5/V6 quality criteria applicable to selected processes.

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📌 Customer Service – Inbound & Email (Mumbai)
🏢 Teleperformance
📍 Mumbai

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