Job Description: Customer Support Executive

Company: Regalo Kitchens
Location: Jaipur, Rajasthan
Salary: Up to 30,000 per month
Experience: Minimum 1 year

Job Overview

Regalo Kitchens is looking for a proactive and customer-oriented Customer Support Executive to manage client communication, generate leads through outbound calling, coordinate with the sales team, and encourage customers to visit our showroom.

Key Responsibilities

- Make outbound calls to potential and existing customers to generate leads and explore business opportunities.
- Follow up with prospective clients and maintain regular communication.
- Understand customer requirements and provide relevant product information about modular kitchens, wardrobes, TV units, and bathroom vanities.
- Invite potential customers to visit the showroom and coordinate their visits.
- Coordinate with the sales team to ensure smooth lead handover, timely follow-ups, and effective client management.




- Maintain records of customer interactions, generated leads, follow-ups, and showroom visits.
- Support the sales team in converting leads into potential business opportunities.
- Ensure a positive customer experience through professional communication and timely responses.

Required Skills & Qualifications

- Minimum 1 year of experience in customer support, telecalling, lead generation, or a similar role.
- Good communication and interpersonal skills.
- Experience in outbound calling and lead generation.
- Robust follow-up and coordination skills.
- Customer-oriented approach with the ability to understand client requirements.
- Basic computer knowledge and familiarity with MS Excel or CRM tools.
- Experience in the modular kitchen, interior, furniture, or home improvement industry will be an added advantage.

📌 Customer Support Executive (Jaipur)
🏢 Regalo Kitchens
📍 Jaipur