This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

• Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in Wealth, CDD teams and partners in risk, other support functions, and product.

Key Responsibilities

• Achieve individual financial and non-financial targets while contributing towards team's overall deliverables through:
• effectively generating new business - identify prospects and convert in line with the Bank's appetite
• strategically formulating account plan with RMs across the country - provide clients needs-based solutions, structure appropriate credit facility, and execute various banking transactions
• proactively building trusted client relationships - maintain a portfolio of active and growing customers
• Market and sell broad range of products including Investments, Insurance, FX, cash management, treasury etc.
• Prepare credit proposal and loan application of customers; prepare annual review on timely basis
• Work closely with credit team to ensure positive quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
• Implement agreed business plan to achieve sales/ revenue targets
• Generate creative ideas on customer acquisition and products/ services
• Regularly feed back to Team Leader and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
• Maintain a high level of professionalism in client engagement,



internal stakeholder management and other business conduct

Strategy
• To increase the market share across the country in Investments, FX and Banca. To build high-value CA Balances through Capital Account Transactions, Escrow and GIFT City Banking. This role will lead the RMs in major cities like Delhi, Mumbai, Bangalore, Chennai and Hyderabad.

Business
• To achieve agreed individual financial and non-financial targets by acquiring, growing and retaining profitable Commercial Banking customers within acceptable risk parameters.
• Contribute toward achieving team's overall target and delivering optimal revenue through Investments, FX and Banca.

Processes
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Conduct regular and timely customer due diligence (CDD) reviews
• Ensure CDD profiles are error free for timely sign off




• Follow and comply with AML CDD policies and procedures where applicable
• Identify KYC issues, provide solution or escalate to line manager if necessary
• Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures

People & Talent/ Risk Management/ Governance
• To increase the market share in the city from current numbers in the compliant way, To hire the best talent in the market, to manage both P&L; and Balance Sheet

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the city liabilities team to achieve the outcomes set out in the Bank's Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.)
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
• Business RMs,
• Service Team
• Transaction Banking
• Treasury
• Trade
• FCC
• Product
• Compliance
• Advisors and Zonal Heads from Wealth

Other Responsibilities
• Embed Here for good and Group's brand and values in Business

📌 Director & Prism Head (Bengaluru)
🏢 Standard Chartered Bank
📍 Bengaluru