25 Oct
|
The Dental Cure Gurgaon
|
Gurugram
25 Oct
The Dental Cure Gurgaon
Gurugram
Company Description The Dental Cure Gurgaon offers world-class dental treatment in India with a five-star ambience designed for local residents. The clinic combines cutting-edge technology with a highly experienced team of dental professionals, providing a full range of treatments including consultations, fillings, root canals, crowns, implants, braces, dentures, smile design, and extractions. Patients receive premium care at competitive prices that are often lower than neighboring dental centers.
The Dental
Cure focuses on delivering an exceptional, memorable experience, starting from a free dental consultation and continuing through personalized, high-quality treatment.
Role Description The Reception Manager is a full-time, on-site role based at The Dental Cure in Gurgaon. This role oversees the front office, ensuring a welcoming and efficient reception experience for all patients and visitors. Daily responsibilities include managing patient check-in and check-out, handling appointment scheduling and confirmations, answering phone calls and inquiries, and coordinating with dental staff to maintain smooth clinic operations.
The Reception
Manager monitors the waiting area, maintains accurate records, manages billing-related queries at the front desk,
and supports patient flow throughout the day. The role also includes resolving service concerns, maintaining high standards of hospitality, and implementing reception procedures that reflect the clinic’s premium brand.
Qualifications
- Strong focus on Customer Service and Customer Satisfaction, with the ability to handle patient queries and concerns professionally.
- Excellent Communication skills, including clear verbal and written communication in English; proficiency in local languages is an advantage.
- Experience with Receptionist Duties such as managing calls, appointments, visitor handling, and front-desk administration.
- Solid Organization Skills for maintaining records, coordinating schedules, and managing multiple tasks in a fast-paced clinical workplace.
- Prior experience in a healthcare or hospitality front-office setting is preferred.
- Comfort with basic computer applications and clinic management or appointment software.
- Ability to remain calm, courteous, and professional during busy periods.
- Minimum of a high school diploma; a degree or certification in administration, hospitality, or healthcare management is an advantage.
📌 Reception Manager (Gurugram)
🏢 The Dental Cure Gurgaon
📍 Gurugram