About Stock Bazaar

Stock Bazaar is a market analytics platform for Indian retail investors. Charts, scans, screeners, options analytics and portfolio tracking, all in one subscription.

About the Role

This role combines support and sales. You’ll help existing subscribers and bring in current ones, resolving a query one hour and closing a subscription the next. It suits someone who enjoys variety and can switch between patience and persistence.

What You’ll Do

Customer Support

- Respond to subscriber queries over email, chat and phone within agreed response times
- Resolve subscription, billing, account access and platform usage issues
- Guide subscribers through features so they get full value from the product
- Escalate technical issues to engineering with clear, complete detail
- Follow tickets through to closure, keeping the customer updated

Sales

- Generate leads through calls, emails and LinkedIn outreach
- Qualify inbound enquiries and move them through the pipeline
- Run product demos and handle pricing objections




- Follow up consistently until closure
- Meet monthly and quarterly subscription targets

Retention & Growth

- Drive renewals and reduce churn
- Spot upgrade opportunities among existing subscribers
- Share recurring issues and feature requests with the product team

What We’re Looking For

- 1–3 years in customer support, inside sales or client servicing
- Working knowledge of the stock market or financial products
- Excellent spoken and written English and Hindi
- Comfortable with high-volume outreach and patient problem-solving
- CRM experience, or the ability to pick one up quickly
- Available to join immediately

Good to Have

- Experience at a broking, trading, fintech or market data company
- Exposure to subscription products: renewals, churn and upgrades
- Familiarity with Zoho Desk or Freshdesk
- NISM certification, or personal investing and trading experience

📌 Customer Support & Sales Executive (Noida)
🏢 STOCK BAZAAR
📍 Noida