Hiring: Account Manager

We are looking for an experienced Account Manager to manage client relationships, drive customer satisfaction, oversee service delivery, and identify growth opportunities across assigned accounts.

Key Responsibilities

- Act as the primary point of contact for assigned client accounts.
- Build and maintain strong relationships with key client stakeholders.
- Understand client business priorities, challenges, and objectives.
- Coordinate with internal delivery, operations, sales, and leadership teams.
- Identify opportunities for account expansion, renewals, cross-selling, and upselling.
- Support proposals and strategic initiatives for existing accounts.
- Monitor service delivery against agreed SLAs, KPIs, quality, and timelines.
- Handle client escalations and ensure timely resolution.
- Track account financials, including billing, collections, profitability, and forecasting.
- Coordinate with finance for invoicing and payment follow-ups.
- Conduct regular business reviews and prepare account performance reports.
- Maintain accurate account documentation and records.

Required Qualifications & Experience

- Bachelor’s degree in Business, Management, or a related field.
- MBA preferred.




- 5–7 years of experience in account management, client servicing, or project management.
- Experience in a services-based organization preferred.
- Proven experience managing enterprise clients and complex service delivery engagements.
- Strong understanding of business operations, financial metrics, and contract management.
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to collaborate effectively with cross-functional and global teams.

Key Skills

Client Relationship Management | Strategic Account Planning | Financial & Contract Management | Communication & Negotiation | Problem Solving | Escalation Handling | Cross-functional Coordination

Job Type: Full-time

If you have robust experience in managing enterprise accounts and building long-term client partnerships, we would like to hear from you.

Apply now / Share your profile with us at [email protected]

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📌 Account Manager (Navi Mumbai)
🏢 Laveti Innovations Lab Private
📍 Navi Mumbai