Hiring: Account Manager We are looking for an experienced Account Manager to manage client relationships, drive customer satisfaction, oversee service delivery, and identify growth opportunities across assigned accounts.

Key Responsibilities
• Act as the primary point of contact for assigned client accounts.
• Build and maintain robust relationships with key client stakeholders.
• Understand client business priorities, challenges, and objectives.
• Coordinate with internal delivery, operations, sales, and leadership teams.
• Identify opportunities for account expansion, renewals, cross-selling, and upselling.
• Support proposals and strategic initiatives for existing accounts.
• Monitor service delivery against agreed SLAs, KPIs, quality, and timelines.
• Handle client escalations and ensure timely resolution.
• Track account financials, including billing, collections, profitability, and forecasting.
• Coordinate with finance for invoicing and payment follow-ups.
• Conduct regular business reviews and prepare account performance reports.
• Maintain accurate account documentation and records. Required Qualifications & Experience
• Bachelor’s degree in Business, Management, or a related field.




• MBA preferred.
• 5–7 years of experience in account management, client servicing, or project management.
• Experience in a services-based organization preferred.
• Proven experience managing enterprise clients and complex service delivery engagements.
• Strong understanding of business operations, financial metrics, and contract management.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to collaborate effectively with cross-functional and global teams. Key Skills Client Relationship Management | Strategic Account Planning | Financial & Contract Management | Communication & Negotiation | Problem Solving | Escalation Handling | Cross-functional Coordination

Job Type
Full-time If you have strong experience in managing enterprise accounts and building long-term client partnerships, we would like to hear from you. Apply now / Share

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📌 Account Manager (Navi Mumbai)
🏢 Laveti Innovations Lab Private
📍 Navi Mumbai