TPA & Business Development Manager – Healthcare Diagnostics?

Location:
Mardamed Healthcare ? Department: TPA / Business Development / Sales ? Reports To: Center Head / Operations Head

About the Role
We are seeking a dynamic, target‑oriented professional to spearhead TPA onboarding, corporate tie‑ups, and platform partnerships for our diagnostic centers. This is a delivery‑ and target‑based role, combining operational expertise with business development to ensure measurable growth in patient acquisition and revenue. The role also involves managing existing TPAs and corporates to generate sustained leads and strengthen long‑term partnerships.

Key Responsibilities
? TPA Onboarding & Empanelment
• Identify, onboard, and empanel new TPAs and insurance partners.
• Complete all formalities of empanelment, agreements, and renewals.
• Handle pre‑authorization, approvals, and case coordination at the center. ? Managing Existing TPAs
• Maintain and strengthen relationships with already empaneled TPAs.
• Generate leads and patient referrals through established TPA networks.
• Monitor performance of existing TPAs and optimize engagement for higher revenue. ? Corporate Tie‑Ups & Partnerships
• Initiate and secure tie‑ups with corporates for employee health check‑ups and diagnostic services.
• Negotiate and finalize service‑level agreements (SLAs) with corporates to ensure long‑term engagement.
• Develop customized packages for corporates, balancing cost efficiency with premium healthcare delivery.
• Build and nurture relationships with HR and wellness teams to drive employee participation. ? Platform Partnerships
• Drive collaborations with healthcare platforms such as Just Dial, Book My Scan, and similar aggregators.
• Ensure visibility and lead generation through digital partnerships.




• Track platform performance and optimize listings for maximum patient inflow. ? Business Development & Target Achievement
• Achieve monthly and quarterly business targets for patient volume and revenue.
• Develop strategies to maximize patient acquisition and meet delivery commitments.
• Conduct regular meetings with stakeholders to explore new opportunities. ? Operations & Case Handling
• Ensure smooth handling of patient cases at the center, from documentation to claim settlement.
• Resolve escalations related to claims, patient services, or partner coordination.
• Maintain compliance with healthcare regulations and insurance guidelines. ? Reporting & Analysis
• Prepare MIS reports on TPA, corporate, and platform performance.
• Track KPIs such as turnaround time for claims, patient satisfaction, and partner engagement.
• Qualifications & Experience
• Graduate/Postgraduate in Healthcare Administration, Business Management, or related field.
• 3–15 years of experience in TPA management, corporate tie‑ups, or healthcare business development.
• Strong knowledge of healthcare billing, insurance processes, and diagnostic center operations.
• Proven track record of meeting sales and delivery targets.
• Excellent negotiation, communication, and relationship management skills. Preferred Background
• Prior experience in radiology, pathology, or diagnostic center operations.
• Familiarity with corporate healthcare tie‑ups and insurance claim workflows.
• Ability to thrive in a quick‑paced, target‑driven healthcare environment. Key Competencies
• Target Orientation & Delivery Focus
• Corporate Relationship Management
• Stakeholder Engagement (TPAs, Corporates, Platforms)
• Business Development & Negotiation
• Healthcare Compliance & Documentation
• Analytical & Reporting Skills
• Problem‑Solving & Escalation Handling

📌 TPA & Business Development Manager – Healthcare Diagnostics (Bengaluru)
🏢 Mardamed Healthcare
📍 Bengaluru