Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECH HCL Tech Hiring for US/UK Voice Process 19-Sept
- 2026 Walk in directly. Walk in Timing
- 11 AM-2PM Interview

Location:
- HCL Technologies:
- A
- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301 Nearest Metro Station Sector 59. Designation: Customer Care Representative-Freshers Any Grad/UG can apply (No Regular Students / No Law Graduate) B.tech, MTech, BCA and MCA is not eligible. Work

Location:
Noida Two Way Cabs Available

Job Description
- Customer Service Executive
- Fresher Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers. Work Experience & Qualification criteria:
• Excellent communication skills
- both verbal and written
- with a skilled telephone etiquette
• Helpful, empathetic,



and enthusiastic about customer service
• Freshers in US/UK Inbound calling preferably in Banking domain

Job Description
• Answer all inbound queries as per call flow procedure.
• Adherence to process to ensure high quality and customer service.
• Follow escalation procedures for issues uncontrollable at agent level First call resolution.
• Break schedule adherence.
• Involvement in motivational activities, implementing feedback given during monitoring sessions.
• Updating various logs like escalation log, complaint tracker etc.
• Ensuring data security
- proprietary data of customers Please don't carry laptop while coming for interview Contact Person
- Shivangi Sharma & Urmika Mehta

📌 Mega -Walk-In Drive for Freshers - Customer Service - 19 Sept 2026 (Noida)
🏢 HCLTech
📍 Noida