Managing customer accounts to ensure smooth operations.
Confirming freight bookings and tracking orders for timely delivery.
Providing shipment quotes and setting up shipments and documentation as needed.
Handling high volumes of inbound and outbound calls.
Building and maintaining strong relationships with carriers and customers.
Delivering exceptional customer service and promptly addressing client and carrier issues.
Serving as a professional representative of the company, setting a high standard for team members.
Key Responsibilities:
Customer Service and Operations handling for current business
📌 Manager (Bengaluru)
🏢 Team Global
📍 Bengaluru
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