We are seeking a customer centric individual to join our team as a Customer Service Associate.

The role involves outbound and inbound telecalls to clients for B2B collections. Coordination with various internal teams, Help in resolving cilent queries.

Types of Processes - Collections / Lead Generation / Customer Service

Collection of documents and other information as required by stakeholders.

Helping Stakeholders by generating leads, fixing meetings with prospects and collection of fees.

Candidate needs to have excellent communication skills, a solid work ethic and a customer-centric approach.

Experience - Minimum 1 year. Need to have prior BPO/ Telecaling experience.

This is replacement for a Telecaller who has attrited

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Associate (Mumbai)
🏢 Crisil
📍 Mumbai